The processing of all orders takes between 1 and 3 working days. Once the order has been dispatched, the lead time is 6 to 8 days.
Quality control is our top priority, but we recognise that it is possible for problems to slip through the cracks - if you have a problem with your order, we will happily replace it free of charge.
All our products come with a free 1 year guarantee from the date of delivery. This covers manufacturing defects. Our warranty does not cover normal wear and tear, defects due to negligence in use/handling etc.
You can receive a full refund for your faulty item within 30 days of delivery. After the first 14 days we can only offer exchange or credit.
Above all, we want you to be happy with your purchase! If something doesn't look or feel right, email us at EMAIL and we'll fix it!